Kentucky Virtual Healthcare
Same-Day Telehealth in Kentucky
Feeling sick? Need medical care without the waiting room?
Get personalized virtual healthcare from Jessica Rousseau, MSN, FNP-BC, a board-certified Family Nurse Practitioner with nearly 20 years of clinical experience. Convenient, compassionate care from wherever you are in Kentucky.
No insurance accepted. Appointments subject to availability. Patients must be physically located in Kentucky during their virtual visit.
Convenient Virtual Healthcare
What Can Be Treated Through Telehealth?
From everyday illnesses to women's health and mental health concerns, get personalized care without leaving home. Many common health concerns can be evaluated through a virtual visit.
Everyday Illnesses & Minor Urgent Care
Feeling under the weather? Virtual care can be a convenient first step for many common illnesses.
- Cold, flu, and respiratory symptoms
- Sinus infections and sore throats
- Urinary tract infection (UTI) symptoms
- Pink eye and minor eye concerns
- Seasonal allergies
- Rashes and minor skin conditions
- Nausea, vomiting, and diarrhea
- Other minor acute illnesses
Women's Health & Perimenopause
Have questions about hormonal changes, contraception, or symptoms that are affecting your everyday life? Let's talk about your concerns.
- Perimenopause symptom consultations
- Menopause-related health concerns
- Hot flashes and night sweats
- Sleep and mood changes
- Birth control consultations
- Contraceptive options and counseling
- Menstrual health concerns
Anxiety, Depression & Emotional Wellness
Your mental health deserves attention, too. Virtual visits can provide an accessible starting point for discussing emotional health concerns.
- Anxiety symptom evaluations
- Depression symptom evaluations
- Stress-related health concerns
- Discussion of treatment options
- Medication review when appropriate
- Referrals for additional mental health care
Medication Refills & General Health Concerns
Need help with an eligible non-controlled medication or a minor health concern? A virtual visit may be appropriate.
- Eligible non-controlled medication refills
- Medication questions and side effects
- Review of current medications
- Minor health concerns
- Guidance on appropriate next steps
- Referrals for in-person evaluation when needed
Important Information About Virtual Care
Not every medical concern can be safely evaluated or treated through telehealth. Testing, an in-person examination, or a higher level of care may be necessary.
Prescriptions are provided only when medically appropriate, based on an individual clinical evaluation and applicable prescribing laws. A prescription is not guaranteed.
True Care Navigation does not provide controlled substance prescriptions, pain management services, or ADHD medication prescribing through these visits.
Virtual visits are not appropriate for medical emergencies. If you are experiencing a medical emergency, call 911 or seek emergency care.
Not sure whether your concern can be addressed virtually? Reach out to learn whether a telehealth appointment may be appropriate.
Request a Virtual Visit →Simple, Convenient Healthcare
How Do Same-Day Virtual Visits Work?
Getting medical care shouldn't be complicated. From requesting your appointment to discussing your treatment options, here's what you can expect.
Request Your Visit
Contact True Care Navigation to request a same-day virtual appointment. Appointment availability will be confirmed before your visit.
Complete Your Intake
You'll receive instructions for completing your medical history, required forms, and any information needed before your appointment.
Meet With Your Nurse Practitioner
Connect virtually with Jessica Rousseau, MSN, FNP-BC, to discuss your symptoms, medical history, and health concerns.
Receive Your Care Plan
Discuss your assessment, appropriate treatment options, and next steps. Prescriptions may be provided when clinically appropriate.
$85 Per Visit
Straightforward cash-pay pricing. Insurance is not accepted.
Request a Virtual Visit →Same-day appointments are subject to availability. Patients must be physically located in Kentucky at the time of their appointment. Virtual care is not appropriate for emergencies.
Meet Your Kentucky Telehealth Provider
Experienced Care. A More Personal Approach.
Jessica Rousseau, MSN, FNP-BC
Healthcare should feel personal, even when your appointment is virtual.
I'm Jessica, a board-certified Family Nurse Practitioner with nearly 20 years of clinical experience. I've spent my career helping patients understand their health concerns, navigate treatment decisions, and feel heard.
I started True Care Navigation because I believe patients deserve thoughtful, evidence-based healthcare that puts their individual needs first. Whether you're dealing with a common illness, questions about perimenopause, or another eligible health concern, my goal is to make getting care feel a little less complicated.
Through virtual visits, I provide personalized medical evaluations and discuss treatment options based on your symptoms, medical history, and individual needs. And when a concern requires in-person evaluation or additional testing, I'll help you understand the appropriate next steps.
Straightforward Healthcare Pricing
Quality Virtual Care. One Simple Price.
Getting medical care shouldn't come with confusing bills or unexpected insurance paperwork. With True Care Navigation, you'll know the cost of your visit upfront.
$85
Per Virtual Visit
Same-day appointments are subject to availability. Patients must be physically located in Kentucky during their appointment. Treatment and prescriptions are based on clinical appropriateness.
Statewide Virtual Healthcare
Same-Day Telehealth Across Kentucky
From Louisville and Lexington to Paducah and smaller communities across the state, True Care Navigation offers convenient virtual healthcare for eligible patients throughout Kentucky.
Western Kentucky
- Paducah
- Mayfield
- Murray
- Benton
- Calvert City
- Hopkinsville
- Madisonville
- Princeton
- Henderson
- Owensboro
Central Kentucky
- Louisville
- Lexington
- Frankfort
- Georgetown
- Richmond
- Danville
- Elizabethtown
- Bardstown
- Shepherdsville
- Versailles
Southern & Eastern Kentucky
- Bowling Green
- Glasgow
- Somerset
- London
- Corbin
- Manchester
- Pikeville
- Ashland
- Morehead
- Middlesboro
Don't see your city listed? Virtual visits are available to eligible patients physically located anywhere in Kentucky. Same-day appointments are subject to availability. Visits are $85, cash pay only. Insurance is not accepted.
Request a Kentucky Virtual Visit →Kentucky Virtual Healthcare FAQs
Frequently Asked Questions About Telehealth
Have questions about online medical visits in Kentucky? Here's what you need to know before requesting an appointment.
How much does a telehealth visit cost in Kentucky?
Same-day virtual visits with True Care Navigation are $85 per visit. We are a cash-pay practice and do not accept insurance.
Can I get a same-day virtual appointment in Kentucky?
Same-day virtual appointments may be available for eligible health concerns. Availability varies, so please contact True Care Navigation to request an appointment.
Can a nurse practitioner prescribe medication through telehealth in Kentucky?
Yes. A qualified nurse practitioner may prescribe certain medications through telehealth when clinically appropriate and permitted by applicable laws.
Prescriptions are not guaranteed and depend on your medical history, symptoms, and individual evaluation.
Can I get treatment for a UTI through telehealth?
Urinary symptoms are for female patients only. Some urinary tract infection symptoms can be evaluated through a virtual appointment. Your nurse practitioner will review your symptoms and medical history to determine whether testing, medication, or in-person evaluation is appropriate.
Do you offer telehealth for perimenopause and menopause symptoms?
Yes. Virtual consultations are available to discuss concerns such as hot flashes, night sweats, sleep changes, mood symptoms, and other concerns related to perimenopause and menopause.
Treatment options depend on your individual health history and clinical evaluation. Some concerns may require testing or in-person care.
Can I discuss anxiety or depression during a virtual visit?
Yes. Virtual visits can be used to evaluate certain anxiety and depression symptoms, review your concerns, and discuss appropriate care options.
Depending on your needs, additional evaluation, ongoing care, or referral to a mental health specialist may be recommended.
Telehealth visits are not a crisis service. If you are in immediate danger, call 911. For mental health crisis support in the United States, call or text 988.
Can I get birth control through a virtual visit?
Birth control consultations and contraceptive counseling may be provided through telehealth. Certain contraceptive prescriptions may be appropriate after reviewing your medical history and relevant health information.
Some contraceptive methods require an in-person procedure or additional evaluation.
Can I get medication refills online?
Certain non-controlled medication refills may be considered during a virtual visit. Whether a refill is appropriate depends on your medical history, the medication involved, and whether additional monitoring is needed.
True Care Navigation does not prescribe controlled substances or ADHD medications and does not provide pain management services.
Do you accept health insurance?
No. True Care Navigation is a cash-pay practice. Virtual visits cost $85, and insurance is not accepted.
Do I need to live in Kentucky to use your telehealth services?
You do not necessarily need to be a permanent Kentucky resident, but you must be physically located in Kentucky at the time of your Kentucky virtual visit.
True Care Navigation offers eligible virtual healthcare services to patients throughout Kentucky, including Louisville, Lexington, Frankfort, Bowling Green, Paducah, Owensboro, Covington, and the rest of the Bluegrass State.
Ready to Request a Virtual Visit?
Get personalized healthcare from an experienced, board-certified Family Nurse Practitioner. Same-day appointments are subject to availability.
Request Your $85 Visit →