A nurse practitioner who works for you, and only you.
True Care Navigation is led by Jessica Rousseau, MSN, FNP-BC — a board-certified family nurse practitioner with nearly 20 years of experience caring for patients of all ages.
How a nurse ends up doing this work.
Healthcare has always been a part of her life. Growing up with both parents in healthcare, she never questioned where her path would lead, only if it would be in medicine or nursing.
She earned her BSN with honors from Samford University and began her career through a nurse residency at UAB Hospital in Birmingham, Alabama, rotating through multiple critical care units before finding her home in the Surgical ICU. That foundation in a complex, high-acuity unit shaped everything that followed.
Life brought her to Baltimore, Maryland and then back home to Nashville, Tennessee, where she worked in post-anesthesia care units (PACU) at both locations. She went on to earn her MSN with honors from Belmont University, graduating as a Family Nurse Practitioner.
Landing her dream job at a walk-in clinic felt like the job she had always been working toward. Caring for patients of all ages — children and adults alike — across both acute and chronic conditions was deeply fulfilling. Working independently meant there was no one else to turn to when a patient needed more than a prescription — it was on Jessica to find answers. That pushed her to become a go-getter, digging into community resources, finding lower-cost treatment alternatives, and working through insurance roadblocks on her patients' behalf. Seeing firsthand how much those extra steps impacted her patients' lives is what ignited her passion for advocacy. Every patient deserves someone fighting in their corner, and Jessica knew that was the work she was meant to do.
MSN, Belmont University — graduated with honors
Board Certified Family Nurse Practitioner, ANCC
Member, American Association of Nurse Practitioners
Member, Long Covid Alliance
A clinician with the training to look, and the time to actually do it.
Most of what goes wrong in healthcare is not a lack of expertise. It is a lack of anyone with enough time to see the whole picture at once.
Clinical training
Nearly two decades across critical care, post-anesthesia, and independent primary care. Jessica can read your labs, weigh in on a medication, and tell you whether a symptom warrants a call — things an unlicensed advocate or coach cannot do.
Genuinely independent
No insurance contracts, no hospital employer, no quota. True Care Navigation is cash-pay by design, so the only interest being served in the room is yours.
Unhurried by design
An initial deep dive runs 60 to 90 minutes. Not because the visit is padded, but because reading a full history, a medication list, and three years of specialist notes takes that long to do properly.
Rooted in science. Centered on you.
At True Care Navigation, I believe everyone deserves compassionate, respectful healthcare grounded in the best available scientific evidence.
My approach is informed by clinical experience, current medical research, and a commitment to evidence-based practice. That includes supporting recommended vaccinations, preventive care, and informed healthcare decisions.
I welcome questions and understand that navigating health information can feel overwhelming, especially when conflicting messages are everywhere. My role is to help you understand the evidence, explore your options, and have more productive conversations with your healthcare providers—without judgment or shame.
You don’t have to know all the answers. You do need a partner committed to helping you find reliable ones.
Kentucky, three boys, and a small menagerie.
When she's not connecting with patients, you'll probably find Jessica planning her next family adventure, getting lost in a good book, or relaxing at home with her family and pets.
Jessica lives in Paducah, Kentucky, with her husband, three boys, and a small menagerie of pets.
Fifteen minutes is usually enough to know.
Book a free consultation. Jessica will listen, tell you honestly whether she is the right fit, and point you toward the best next step either way.