Personalized, Expert Patient Advocacy
Healthcare is complicated. You don't have to navigate it alone.
When you're facing a new diagnosis, coordinating multiple specialists, struggling with insurance questions, or unsure what to do next, you deserve someone in your corner.
I'm Jessica Rousseau, a board-certified family nurse practitioner with nearly 20 years of healthcare experience. Through True Care Navigation, I help individuals and families understand their options, organize their care, and navigate the healthcare system with greater clarity and confidence.
As an independent patient advocate, I work for you—not a hospital or insurance company. I provide personalized support to help you make sense of the details and take the next steps with confidence.
Independent patient advocacy for eligible clients in Colorado, Kentucky, and Washington.
You deserve more than fragmented healthcare.
Personalized healthcare navigation, with an experienced nurse practitioner working for you.
When you're managing a complex diagnosis, coordinating multiple specialists, or struggling to get clear answers, the work can feel overwhelming. You shouldn't have to become an expert in the healthcare system just to get the support you need.
True Care Navigation provides personalized health advocacy and care coordination to help you understand your options, organize your care, and move forward with confidence.
Led by Jessica Rousseau, MSN, FNP-BC, True Care Navigation brings nearly 20 years of nursing and nurse practitioner experience to the details that often get overlooked between appointments.
Virtual services for eligible residents of Kentucky, Colorado, and Washington.
Someone in your corner. Every step of the way.
When healthcare gets complicated, you deserve someone in your corner.
Between appointments, specialists, paperwork, and unanswered questions, navigating healthcare can feel like a job in itself. True Care Navigation provides personalized support to help you make sense of the details, understand your options, and move forward with greater confidence.
Understand your options.
Facing a new diagnosis, confusing medical information, or unanswered questions? Get help organizing what you know, preparing questions for your healthcare team, and understanding the information and options available to you.
Bring your care together.
Managing multiple specialists, referrals, medical records, or insurance questions can be overwhelming. Get help coordinating the details, preparing for appointments, and keeping important next steps from falling through the cracks.
Support someone you love.
Helping a parent, spouse, or family member navigate healthcare can be challenging, especially when you're balancing your own responsibilities. Get an experienced partner to help organize care, navigate resources, and make the process more manageable.
One trusted advocate. A clearer path through healthcare.
You shouldn't have to manage every appointment, decipher every medical record, or fight every administrative battle alone. I provide personalized advocacy to help you understand the bigger picture and move forward with a plan.
Understand the full picture.
Organize medical records, review health history, prepare questions, and make sense of information from multiple providers so you can have more informed conversations about your care.
Coordinate care and next steps.
Get help navigating referrals, specialist searches, appointments, follow-ups, and the details that can easily fall through the cracks between healthcare visits.
Advocate for yourself or a loved one.
Have an experienced partner to help you prepare for healthcare conversations, navigate administrative barriers, and identify practical next steps when the system feels overwhelming.
A more personal approach to healthcare.
I'm Jessica Rousseau, a board-certified Family Nurse Practitioner with nearly two decades of experience in nursing and patient care.
I've seen how difficult it can be for patients to piece together information from different appointments, understand their options, and get the time they need to ask questions.
I created True Care Navigation to offer a more personal approach: thoughtful attention, clear communication, and support tailored to the individual.
My goal is to help you feel informed, supported, and better prepared to navigate your healthcare.
Let's make your next step clearer.
You don't need to have everything figured out before reaching out.
Start with a complimentary 15-minute consultation. We'll discuss what you're navigating, explore whether my services are a good fit, and identify a sensible next step.
No pressure. Just a conversation focused on you.
Support for the moments when healthcare feels impossible to manage alone.
I still have unanswered questions.
Review symptoms, records, medications, and testing gaps so your next appointment starts with context.
My care is fragmented.
Coordinate providers, referrals, records, and follow-ups so nothing falls through the cracks.
Insurance is blocking care.
Understand coverage, denials, prior authorizations, and lower-cost options.
My chronic condition needs a plan
Optimize ongoing care with chart review, evidence-based next steps, and regular check-ins.
From overwhelmed to organized in four steps.
You will have time to explain what is happening, share the details that matter, and leave with a clearer understanding of where to go next.
Tell Jessica what feels confusing
A free 15-minute conversation about your symptoms, care team, barriers, and priorities.
Build the full picture
Share records, medication lists, specialist notes, labs, and the history that gets lost in short appointments.
Receive a clear action plan
Next steps, questions to ask, care gaps to close, and a coordinated path forward.
Continue with ongoing support
Advocacy, coaching, or both — whichever keeps you moving in the right direction.
Looking for a different kind of support?
In addition to patient advocacy, True Care Navigation offers personalized health coaching and same-day virtual visits for people looking for support with their health and wellness.
Integrative Health Coaching
Personalized support to help you build sustainable habits, work toward your wellness goals, and feel more confident managing your health.
Virtual services in Colorado, Kentucky, and Washington.
Explore Health CoachingSame-Day Virtual Visits
Convenient virtual visits for eligible health concerns when you need timely access to a healthcare provider.
Available in Colorado, Kentucky, and Washington.
Explore Virtual VisitsService eligibility and availability may vary depending on your location and individual needs.
The difference is structural
Why Work With Me
Credentialed
Board-certified Nurse Practitioner, MSN, FNP-BC, with nearly 20 years of clinical experience and expertise.
Unrushed
I don't see 20–30 patients a day. I see a limited number of people each month, on purpose, so I can actually focus on you.
Individualized
No templates, no staff, no callback that never comes. I listen first, then we solve it together — direct access to me.
You should not have to navigate your health alone.
Start with a free 15-minute consultation. Jessica will listen, help clarify which kind of support fits, and point you toward the best next step.